I was one of the Taurus Millennium PT145 owners that found out that Taurus is not interested in dealing fairly with their customers. My Pt145 was in the frame cracking and drop & fire groups. I received no notification from Taurus about these defects in my PT145 and had to find out by reading about it in gun forums. These two defects are serious defects yet Taurus does not issue a recall for these guns, instead they say that the return of these guns is voluntary. So, if you drop the gun and it fires and injures someone,Taurus takes no responsibility. If the frame cracks and you are injured, Taurus take no responsibility. I paid around $400 for my PT145, Taurus customer service offered me a G2 9mm as a replacement for my defective PT145, The G2 is not .45 caliber, the G2 is not DA Only, the G2 is a completely different gun than the PT145 and the G2 sells for $200, not an even trade for my $400 PT145 and nothing for the problems Taurus caused. I will never buy a Taurus again, not because I don't like their guns, I own a Judge, but, because they are not interested in taking care of their customers when their products fail. Yet they continue to advertise their life time warranty on their guns. Any similar stories out there with different outcomes ?
My Millennium PT145
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14,164 Posts
I dunno i own 6 Taurus guns very happy with them.
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57,891 Posts
Taurus is infamous for its inordinately large number of defective firearms (poor QC), poor warranty service and poor customer service. This has been a problem for, at least, twenty years. In there defense, they've been working on these problems. They've gone from 'pathetic' up to 'poor'.
I've got the 45/410 Judge, which I really like, It's a very well made revolver. My problem with taurus is how they are handling the problems with the PT145, I paid $400 for that gun, it turns out to have serious problems with the slide traveling back too far and sheering the pins that hold the steel frame in the composite frame that then cracks and in sever cases has caused the slide to come back and hit the shooter. Taurus offers me a $200 G2 9mm to replace my $400 PT145. That's not right.
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14,164 Posts
Yeah they did that to others too. I have a PT111 and the 140. Also the PT 92 and 100. And the little spectrum. In wheel guns from them i have a tracker 357. It had a loose rear sight blade. They sent me a complete new rear sight.
Taurus is adding insult to injury by taking $200 from everybody that ended up with a defective Millennium PT and chose to go with the less expensive G2. That's kind of Chicken Sh*t and then they rub your nose in it by telling you the trade down is strictly voluntary on your part.
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