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Administrator
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Discussion Starter #1
We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Your home page now features the most active forums, trending discussions, featured showcases, and top contributing members. This will keep you up to date on what’s happening in your community and, as we go through updates, will become a very personalized experience for our members.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc.regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Support
 

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Administrator
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Discussion Starter #2
I will be here during your transition to the new platform, to help with any questions, help with navigation or how to do things, and to listen to your feedback so please don't hesitate to holler at me. I want to help. You can also check out our FAQs.

I do want to take a moment to introduce myself. My name is Cricket. When I was born, my father told his friends I was the ugliest baby he had ever seen, and that I sounded just like a cricket (I was born with the hiccups.) so yes, I have been Cricket for 58 years now. I live just outside of San Antonio, Texas. I spend most of my free time out in nature and exploring the back roads. During late autumn when it starts to finally cool down, I disappear from the world for a bit for camping trips and hiking.

Please don't be afraid to explore and test out things to see how they work on the site.

Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there!

You can easily share videos just by adding the URL directly into the text editor!


Gif links from sites like giphy.com will display automatically just by adding the gif URL directly in the text editor. Try it!


I am a huge fan of the dark mode for the community. What is your favorite feature?

We will be seeing weekly updates (approximately) to the site which are largely based on community feedback so we absolutely want to hear your feedback!

I have worked with our community support team for just over 5 years but I have worked with forums for closer to two decades. I won't always know the answers to your questions, but I can find someone who does, as needed. ;)

- Cricket
 

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Aim true !
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11,380 Posts
OMG I hate the new system. Sorry but wow lol.
 
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Administrator
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Discussion Starter #5
OMG I hate the new system. Sorry but wow lol.

Can you tell me what you don’t like about it? Is there anything I can help you find?

Like most of us, I am a creature of habit, so it takes me a bit to get used to changes. (I was more than a little grumpy about it all at first.) I was lucky enough to get the chance to play with the new platform before they went live with it so I am already getting used to it. I have to admit that I am crazy about it now. It feels so much faster and is easy to use after a brief learning curve.

Give it some time and let me know how I can help you.

- Cricket
 

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1,546 Posts
Tried creating an album using some MP4 videos. They seem to upload find but when I select save I get an unexpected error try again later.
 

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generally am resistant to change.........will take me a while to get accustomed to this. i can however read everything a lot easier. the print seems bigger and the background definately brighter. gonna have to figure next how to post a pic or a video. instructions are nice but often times i am a monkey see/do kind of guy.
 

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Darn it, I was just getting use to my new dial phone and you go and do this !! Actually, I like it. It will take a little time to get use to the new format but I think it will be just fine. The one thing I can't find is a 'mark all forums read' button, is there not one ?
 

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well.......when you add to an existing thread and submit and go about your business, should you then click on that "new" button, you will not find the topic/thread that you just contributed to. You must click on the "new" button and then up top must click on the "popular" button to see all the posts/threads that are older and have recently been commented on.
 

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Administrator
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Discussion Starter #12
well.......when you add to an existing thread and submit and go about your business, should you then click on that "new" button, you will not find the topic/thread that you just contributed to. You must click on the "new" button and then up top must click on the "popular" button to see all the posts/threads that are older and have recently been commented on.
The NEW icon is for all posts that have not yet been read by you.

If you posted, it has already been read by you and will show up there when there are new replies to the thread.

There are filters within the NEW feature that you can set to your own preferences. I can help with that if you wish?

- Cricket
 

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Administrator
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Discussion Starter #13
generally am resistant to change.........will take me a while to get accustomed to this. i can however read everything a lot easier. the print seems bigger and the background definately brighter. gonna have to figure next how to post a pic or a video. instructions are nice but often times i am a monkey see/do kind of guy.
Let me know how I can help. That is why I am here. :)

- Cricket
 

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Let me know how I can help. That is why I am here. :)

- Cricket
let me explore a bit for a while before i holler back for help....have a feelin' its just gonna take a little bit of time and a change of habits....
 
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Keep calm & return fire!
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I have been using this SW on another forum for a few months now and know my way around it pretty well.
I would be happy to help anyone anyway I can.
 

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Tried creating an album using some MP4 videos. They seem to upload find but when I select save I get an unexpected error try again later.
Can you tell me how to delete an album and/or video? There are tags left over from the above error.

thanks
 

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Live Free
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3,274 Posts
Seems to work good...a little getting used to it and will be just fine! Thanks for the efforts to smooth the transition!
 

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Administrator
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Discussion Starter #18
Make sure to check out our updated FAQs!


They will help you find an answer to common questions like this one.

How To Find Subscribed Threads

Click on your avatar near the upper right-hand corner of the site and select “following” from the drop-down menu.

This will bring you to a page where you can choose to view followed discussions, forums, your discussions, and participated discussions.

- Cricket
 

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RELOAD=More PEW PEW
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12,521 Posts
I started a thread in Off topic about the new format, thought it was a good place for it but apparently not so since I no longer know how to delete my own thread I leave it up to you (the ones who know) and btw my first thought was WTF!
 
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Live Free
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I started a thread in Off topic about the new format, thought it was a good place for it but apparently not so since I no longer know how to delete my own thread I leave it up to you (the ones who know) and btw my first thought was WTF!
Maybe using edit (3 vertical dots upper right of post) you could then erase text...but must be an easier way?
 
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