Watched a sales associate talk a first time gun owner out of a revolver today SMH - Page 2
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Thread: Watched a sales associate talk a first time gun owner out of a revolver today SMH

  1. #11
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    Quote Originally Posted by Mike Weber View Post
    The kid behind the counter probably gleaned much of his firearms knowledge from video games where the kewlness factor goes to Glocks. Hmmm. The snubby .357 is not practical for CCW due to weight and capacity. While the much larger sized Glock is better for CCW?

    I am familiar with the store you mention. I haven't done much business with them in quite a few years. They did at one time have a decent fishing reel repair guy working there who repaired many older classic brands of reels.
    The guy at their archery counter once tried to scam me on a purchase of a dozen arrows, Trying to convince me that I needed custom length arrows made at a premium price, which was about triple the price of a dozen Easton aluminum arrows. I know my draw length and did not need custom arrows.
    I always thought that they had a real high markup on their gun counter prices. The store just seemed to have been on a steady decline over the past 30 or so years. I'd have probably said something to the guy.
    I've always liked their fishing selection. I'm a huge Gary Yamamoto fan and use is plastics in every color imaginable. This is the only store in my area that has a great selection on plastics in general.

  2. #12
    Member Zonned87's Avatar
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    I would have said "No just give me what I want or I will go somewhere else."

    When I first went in for the first time last month I wanted a Heritage Rough Rider they were as luck would have it they didn't have any. There were two sales people behind the counter one was much as you described a twenty something and I was talking to the older dude who was probably in his 50's. He said he didn't have any rough riders but that the Chiappa 1873 was very similar and a "good gun for beginners". The younger guy looked like he wanted to say something but the older guy gave him a death stare and he backed off.

    My second gun I had ordered online and was just using the same shop for an FFL transfer. When I went in it was just the younger guy and I was filling out the paperwork when he realized the gun I was buying was a Hi Point C9. Ironically he also said that I "should spend a little more for a Glock" and that "Hi Points weren't good guns which is why they didn't carry them". I'm like whatever dude just give me my gun, he gave me a rude snarl as I paid for the FFL and walked out the door.

    I think I will probably get a rifle next.
    Last edited by Zonned87; 06-19-2017 at 01:33 AM.

  3. #13
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    Quote Originally Posted by Zonned87 View Post
    I would have said "No just give me what I want or I will go somewhere else."

    When I first went in for the first time last month I wanted a Heritage Rough Rider they were as luck would have it they didn't have any. There were two sales people behind the counter one was much as you described a twenty something and I was talking to the older dude who was probably in his 50's. He said he didn't have any rough riders but that the Chiappa 1873 was very similar and a "good gun for beginners". The younger guy looked like he wanted to say something but the older guy gave him a death stare and he backed off.

    My second gun I had ordered online and was just using the same shop for an FFL transfer. When I went in it was just the younger guy and I was filling out the paperwork when he realized the gun I was buying was a Hi Point C9. Ironically he also said that I "should spend a little more for a Glock" and that "Hi Points weren't good guns which is why they didn't carry them". I'm like whatever dude just give me my gun, he gave me a rude snarl as I paid for the FFL and walked out the door.

    I think I will probably get a rifle next.
    I always feel like maybe someone is commission paid when they pull crap like that. Best Buy is the worst for that BS. "hey, could I get one of these Google Chromebooks over here." ......."you should look at this blah blah blah if you like the chrome book. They're way better because blah blah blah blah." ......"yeah, I already own a desktop computer. Now go fetch my $150 chrombook grrrrrrrr."
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  5. #14
    Senior Member NGF Addict! Ziggidy's Avatar
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    People just don't listen. When a customer comes in and knows what they want, why is it so hard to sell it to them. I recently had an experience at Best Buy. I told the kid, I came in to buy a watch and I am ready to leave. If I come in and tell you what I want, don't be showing me all the others and begin to explain the differences......just give me what I want.

    In my case, I hurt the snowflake's feelings. After he got what I wanted, he would not come closer that 8 feet from me, literally. Backed away when I walked in his direction. My wife said I was "loud", but that happens when you are hard of hearing. Wearing my NRA "Don't tread on me" t-shirt probably added to the snowflakes view of me. But, just sell me what I came in for without trying to show me how smart you think you are by telling me about all the others and the differences.

    His name was Sai (sigh). To lighten matters, my wife said on the way out, "it's gonna be a sigh of relief for you when we leave". The kid never laughed.

    I did apologize if I came across loudly and I did attempt to shake hands (to me a gentleman's peace sign), but he would not come near me.

  6. #15
    Senior Member Mike Weber's Avatar
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    I've always liked their fishing selection. I'm a huge Gary Yamamoto fan and use is plastics in every color imaginable. This is the only store in my area that has a great selection on plastics in general.
    Bass or Walleye? and if Bass Eloika, or Newman Lakes? I did a lot of fishing around there. I did a lot of my sporting goods shopping at "The White Elephant". I was in there so often that a lot of customers thought I worked there, They would ask me "Where can I find this or that item. The scary part was I knew and could tell them where to find pretty much anything in the store. Sportsmans Warehouse should have paid me commissions those times I would be standing by the gun counter when a customer wanting to get started in cowboy action shooting walked in and asked what they would need to get started in the sport. I probably made thousands for them while the sales clerk was pretty much clueless regarding cowboy guns and acoutraments.

    Every gunshop ends up hiring one of them at one time or other. Either the older opinionated gunshop commando who has an opinion on nearly everything firearms related, often his opinions have little to do with facts and a lot to do with gun lore. I had one of these type tell me that I couldn't shoot cast bullets from my 1911. This came as a shock since I'd been doing it for quite a few years. Then you get the fresh faced kid with no firearms experience, whose knowledge is gleaned from his equally clueless friends, first person shooter type computer games, or maybe reading gun magazines. These type usually lean toward the "Tacticool" rather than the practical. "No Sonny I don't need a light rail on my pistol!" I have no intention of mounting an iphone or GPS on my carry gun.
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    Sell me what I request.

    Try to convince me to buy something different, I ask for the manager.

    I explain to the manager (politely) why they just lost a sale.

    Then I leave.

    When I'm in the grocery store and pick up a bunch of bananas, I've never had a produce guy try to talk me into buying apples instead, but gun store sales guys are another breed...

    I forgot to answer the question regarding offering my opinion about buying ...anything, to a fellow customer: Only if he asks for it.
    Last edited by Indirect; 06-19-2017 at 10:30 AM.

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    While in someones place of business I try to remember that. I try to respect the fact that they are providing a service and they have bills to pay. Even big box stores where the clerk has no stake in the success of the business.

    I decided this back in the early computing days. I would spend hours just browsing. I'd see lots of people with basic questions and would be glad to help if asked but most went to the pimple faced kid who sometimes was not real bright. Although in most cases for any PC help the pimple faced kid was the way to go. I would see people buy hard drives that they could get cheaper online. Sometimes they might ask me how big a HDD they should get and I'd give them my opinion. I would respect the store that I was in and mention products available there but never said fer bout a hunerd bucks less you can get it at Newegg.

    I talk guns in gun stores but refrain from sending them to Buds or elsewhere unless they bring it up. In the case of my goto gun store I talk up the competitive pricing and encourage them to buy. I bought a PPS on sale at Gander Mountain a while back and they threw in a free service agreement. While I was there a lady bought a Ruger and I heard the guy say Ruger has no [written] warrantee so he recommended their service agreement in case anything goes wrong. I just got a service agreement albeit gratis so it made it harder not to tell the lady she didn't need the useless SA.
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    It would have killed me to bite my tongue and not offer my 2 cents. I will try to keep my dislike for Glocks out of my answer.

    The customer said he wants to keep the gun in his 5th wheel for home/vehicle protection. In my opinion a Revolver is perfect. It is a gun you can load, put in a draw, forget it's there and 10 years later it will fire. I own 27 handguns and my nightstand gun is my GP100 4" barrel for just that reason. The customer said he has little experience with guns. A revolver is a great learner gun. If he has a bad round there is no jam to clear, just pull the trigger again. A revolver will not have a fail to feed or fail to eject. A .357, which is what the SP101 is allows him to practice/learn with 38's and work up to the .357 Mags. My only other part that is "My Opinion" is Glocks suck.

    From a business stand point the customer walked in knowing exactly what he wanted and was ready to pay for it and a store clerk corrected him when he had money in hand waiting to be spent. Poor business.

    A neighbor of mine is a School Teacher and she has always wanted to learn to shoot. She figured being off for the summer she could learn. I took her to the range a few times shooting various guns I own. The very first one she shot was my GP100 because, again, I feel a revolver is a great learner gun. She did great with it but felt the grip was too bulky as she has small hands. What did I suggest? A SP101. l gun, lighter and smaller handle/grip. She now shoots her SP101 very well and I have a new shooting buddy who jumps up and down in her tight shirt and hugs me every time she shoots a good group. Good day for all involved parties.
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    A while back, I went into the local Dick's with the intention of ordering a Rossi .308 single-shot. The sales guy said that after it goes back and forth to the factory in South America to get re-worked under the warranty, I would not be a happy customer. So I didn't buy, and since then, it seems the advice was good.
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    "Then said he unto them, But now, he that has a purse, let him take it, and likewise his bag: and he that has no sword, let him sell his garment, and buy one." The Bible, New Testament, [Only registered and activated users can see links. ]
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    Quote Originally Posted by Ziggidy View Post
    I think I would have spoken up, or interjected a comment or two.

    I have been know to do that a time or two. Funny when it's at a place like gander it's usually the opposite of what the employee thinks and when it's at my lgs i usually agree. That's the difference between hiring some kid off the street and giving them a crash course and someone who has been selling guns for 50 years.
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